SERVICES FOR BANKING AND FINANCE INDUSTRY


Finance And Accounting Services

As compared to other industries, banks and financial institutions need access to extremely secure and trustworthy accounting services owing to the nature of their business. Our team consists of experts belonging to the fields of auditing, tax, and IT consulting, and we have worked with large multinational banks, community banks, regional banks, etc. Our services include:

  • Bookkeeping Services
  • Accounting Services
  • Tax Processing Services
  • Invoice Processing Services
  • Financial Analysis Services
  • Financial Analysis Services
  • Cash Flow Management Services
  • Payroll Processing Services
  • QuickBooks Accounting Services
  • Cash Flow Management Services

Back Office Services

Today, banks record millions of real-time business transactions daily. The data generated is voluminous in nature and stands to benefit your greatly if deciphered correctly. At the same time, capturing and recording this large amount of data needs expertise, which we possess. Over the years, we have helped numerous financial institutions make sense of the data available on hand for a variety of several reasons such as risk management, fraud detection, customer spending behavior, reporting, etc. Our services include:

  • OCR
  • Data Entry
  • Data Mining
  • Data Management
  • Data Processing
  • Catalog Management
  • Data Conversion

WEB ANALYTICS

The financial industry is extremely competitive and needs comprehensive data to make important decisions that can help them innovate and provide better customer service. At the same time, because of the extremely secure regulatory nature of their operations, collecting, analyzing, and taking relevant action on that data is not easy. At iShore, our web analytics services are fully compliant to national and international banking privacy laws and is GDPR-ready. Our secure processes manage all your marketing tags while ensuring your website and operational data remains useful to your future. Our services include:

  • DASHBOARD CREATION SERVICES
  • REPORTING & ANALYTICS SERVICES
  • SOFTWARE SETUP
  • CUSTOM WEB ANALYTICS SOFTWARE
  • CAMPAIGN ANALYTICS SERVICES
  • GOOGLE ANALYTICS SERVICES
  • SEARCH ENGINE MARKETING
  • ON-DEMAND REMOTE WEB ANALYST
  • WEB ANALYTICS SERVICES
  • CLICKSTREAM ANALYTICS SERVICES

SOFTWARE DEVELOPMENT

One of the most important challenges being faced by the banking and financial sector is the need to address stringent regulations and compliance norms. Coupled with the commoditized nature of financial products and rising costs, banks need access to secure, high-tech software which can help them reduce dependencies while streamlining their solutions. Our experience in enterprise application integration (EAI) and implementation and testing services are uniquely suited for the industry's needs. Our services consist of:

  • Web Development
  • Mobile App Development
  • Desktop App Development
  • Software Testing & QA
  • API Development
  • System Integration
  • Maintenance/upgrades
  • Hosting

CALL CENTER SERVICES

For banks, high-quality customer service centers are extremely important not only to provide 24x7x365 support but also help in revenue generation by cross-selling their portfolio of products to customers looking for them. Our efficient call center services can help you easily break through into new markets while allowing you to keep the lines open and listening for when your customers try to reach you. Our services include:

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Telemarketing Services
  • Technical Support Services
  • CCTV Monitoring Services
  • Email Support Services
  • Chat Support Services

Graphics Design Services

iShore's "Business by Design" approach can help you achieve the positioning you require by providing effective creatives which become synonymous with your brand. We are experts at telling a story and connect to your customer in a language which they understand an in a form they love consuming. If you want to keep your brand identity simple and relatable, while benefiting from enhanced customer awareness, our following services will be ideal for you:

  • Website Design
  • Animation
  • UI/UX Design
  • Video Editing
  • Banner Designing
  • Electronic Advertising
  • Illustration
  • Brochure Design
  • Image Editing
  • Brochure Design
  • Email Template Design
  • Newsletter Design
  • Business card Design
  • Business card Design
  • Logo Design
  • Storyboarding services
  • Print Advertising
  • Ebook design

RESEARCH & ANALYSIS SERVICES

Banks today are wary of constant mergers and acquisitions, and new financial institutions are regularly diversifying their portfolio to offer better services and remain in sync with market demands. As a result, there is immense pressure to improve customer experience and profitability while meeting the challenges posed by new Fintech startups head-on. iShore's reliable research and analysis services help you overcome this market pressure by tracking trends and finding the right opportunities to invest. We can also help in monitoring customer behavior and analyzing feedback so that you can tweak your services accordingly. Our services include:

  • Financial Research Services
  • Market Research Services
  • Pharmaceutical Research Services
  • Business Research Services
  • Media Research Services
  • Business Analytics Services
  • Syndicated Research Reports Services
  • Equity Research Services
  • Investment Banking Support Services
  • Research Services

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