SERVICES FOR THE MORTGAGE INDUSTRY


CALL CENTER SERVICES

With interest rates on the rise and loan volume declining, mortgage professionals need to consider new options to generate leads. In a sea of mortgage firms, it’s crucial to establish and refine your brand, but it’s also important to offer superior service compared to everyone else. Our call center services for mortgage businesses allow you to focus on the main areas of your operations - closing loans and servicing them, while taking over your cold calling or follow-up efforts swiftly. Whether you want to provide your customers with refinancing schemes, or take their complaints, or generate leads, you can bank on us. Our services include:

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Telemarketing Services
  • Technical Support Services
  • CCTV Monitoring Services
  • Email Support Services
  • Chat Support Services

SOFTWARE DEVELOPMENT SERVICES

Our mortgage software development efforts help you to leverage the latest cloud-connected technology while effortlessly complying with all CFPB regulations and fair lending standards such as TILA-RESPA disclosures as well as the HMDA act. Compliance is one of the biggest problems for mortgage lenders, and we ensure all that is taken care of when developing software for you. Our services consist of:

  • Web Development
  • Mobile App Development
  • Desktop App Development
  • Software Testing & QA
  • API Development
  • System Integration
  • Maintenance/upgrades
  • Hosting

Finance And Accounting Services

The key to success as a mortgage lender or advisor is to know where exactly your bottom line stands, how much liquidity you have, and basically, being good with the numbers. A good financial team handling your books can help you stay focused while also keeping your grounded. Unseasoned bookkeepers can inadvertently cause landslide losses for your business, and this is where our accredited accounting agents come into action. We bring a high level of sophistication to your existing processes, ensuring all the inflow and outflow is meticulously recorded and presented in the form of easy dashboards. Our services include:

  • Bookkeeping Services
  • Accounting Services
  • Tax Processing Services
  • Invoice Processing Services
  • Financial Analysis Services
  • Financial Analysis Services
  • Cash Flow Management Services
  • Payroll Processing Services
  • QuickBooks Accounting Services
  • Cash Flow Management Services

BACK OFFICE SERVICES

iShore provides you with the required expertise and skills to seamlessly integrate with your staff and internal workflows. Outsourcing to iShore is a hassle free experience. Our top-of-the-line customer service will guarantee transparency and control every step of the way. Our services include:

  • OCR
  • Data Entry
  • Data Mining
  • Data Management
  • Data Processing
  • Catalog Management
  • Data Conversion

RESEARCH & ANALYSIS SERVICES

iShore's research and analysis services are ideal for tracking market trends and identifying the next big thing before it attracts attention. We can also help you identify the products and packages your customers truly want, and base the same on real, scientific data. Our research and analysis services will not only provide you the information about marketing conditions but also helps to understand the business plans of your competitors, types of products and services needed by the customers and which segment of market is to be targeted. Our services include:

  • Financial Research Services
  • Market Research Services
  • Pharmaceutical Research Services
  • Business Research Services
  • Media Research Services
  • Business Analytics Services
  • Syndicated Research Reports Services
  • Equity Research Services
  • Investment Banking Support Services
  • Research Services

WEB ANALYTICS

The mortgage industry is very competitive and therefore has very less scope of doing something out of the ordinary. At the same time, because of strict regulations, it is not important to work on the data available to you. That is where our web analytics services truly shine, as they not only follow the latest privacy rules and regulations, but also ensure your website is visible at the top of search engines, has the correct marketing tags, and is SEO-ready to take on the challenges of the internet. Our services include:

  • DASHBOARD CREATION SERVICES
  • REPORTING & ANALYTICS SERVICES
  • SOFTWARE SETUP
  • CUSTOM WEB ANALYTICS SOFTWARE
  • CAMPAIGN ANALYTICS SERVICES
  • GOOGLE ANALYTICS SERVICES
  • SEARCH ENGINE MARKETING
  • ON-DEMAND REMOTE WEB ANALYST
  • WEB ANALYTICS SERVICES
  • CLICKSTREAM ANALYTICS SERVICES

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