CUSTOMER RELATIONSHIP MANAGEMENT

CRM software is a tool that helps you manage your interaction with current and potential customers. It uses data analysis about customers history with your company to improve business relationships with customers focusing on customer retention and driving sales growth. For the development of customer- centric business culture in an organization, iShore Software Solutions provides all four kinds of - Operational, analytical, Collaborative, Data Platform CRM Software.

Customer Relationship Management Software

CRM is the best way to ensure that marketing and sales efforts bear the most fruit in the long run.A CRM solution helps automate and manage the customer lifecycle for sales and marketing departments including customers, service users or suppliers —throughout your lifecycle,including finding new customers, winning their business, and providing support and additional services throughout the relationship & enhances the relationship through managing customer interaction, tracking leads, and streamlining processes.

Key Features

Customer relationship management (CRM) software is a tool that helps you manage your interaction with current and potential customers. It uses data analysis about customer's history with your company to improve business relationships with customers focusing on customer retention and driving sales growth. iShore Software Solutions provides custom CRM software enriched with unique features to integrate and automate sales, marketing, and customer support. Some of the main features of the software include:

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Customer relationship management Benefit

Customer relationship management (CRM) software is a tool that helps you manage your interaction with current and potential customers. It uses data analysis about customer's history with your company to improve business relationships with customers focusing on customer retention and driving sales growth.

  • Improve Customer Satisfaction.
  • Better Internal Communication.
  • Optimize Your Marketing.
  • CRM means improved customer service
  • CRM can help automate everyday tasks.
  • Improve analytical data and reporting.
  • Increased revenue and profitability.
  • Cost savings.

Please Let us know what you are looking for and we'll be happy to connect with you