CUSTOMER RELATIONSHIP MANAGEMENT

CRM software is a tool that helps you manage your interaction with current and potential customers. It uses data analysis about customers history with your company to improve business relationships with customers focusing on customer retention and driving sales growth.

Custom CRM Software

CRM is the best way to ensure that marketing and sales efforts bear the most fruit in the long run.A CRM solution helps automate and manage the customer lifecycle for sales and marketing departments including customers, service users or suppliers —throughout your lifecycle, including finding new customers, winning their business, and providing support and additional services throughout the relationship & enhances the relationship through managing customer interaction, tracking leads, and streamlining processes.

Key Features

Customer relationship management (CRM) software is a tool that helps you manage your interaction with current and potential customers. It uses data analysis about customer's history with your company to improve business relationships with customers focusing on customer retention and driving sales growth. iShore provides custom CRM software enriched with unique features to integrate and automate sales, marketing, and customer support. Some of the main features of the software includes:

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Custom CRM software Benefits

A full-featured and customize CRM software development solution helps to cover various customer touchpoints and offers customized functionalities that match your business requirements. At iShore, we design, develop and help you to implement a complete CRM platform that is tailored just for you. Having extensive expertise in software development and specialization in customer relationship management application development, we follow the industries best practices for CRM development through our finest technology experts team.

  • Improve Customer Satisfaction.
  • Better Internal Communication.
  • Optimize Your Marketing.
  • CRM means improved customer service
  • CRM can help automate everyday tasks.
  • Improve analytical data and reporting.
  • Increased revenue and profitability.
  • Cost savings.

Please Let us know what you are looking for and we'll be happy to connect with you