CRM apps for your organization

Salespeople have a new way of working. With the Dynamics 365 Sales app they have full information on their clients, inquiries, service history and anything they might need in their day-to-day. This allows them to provide services based on real data and customer needs.

Personalize customer experiences

Explore the rich functionalities of the four CRM apps and deliver the personal attention that builds relationships and revenue.

Orchestrate customer journeys

Build deeper relationships when you create campaigns that deliver the right personalized messages at the right time through the right channel.

Align sales and marketing

Create seamless customer experiences and increase opportunities through marketing automation, shared data, and business processes connected to Dynamics 365 Sales.

Make informed decisions

Improve automated marketing performance with lead scoring and custom dashboards. Works seamlessly with Dynamics 365 Customer Insights to deliver a 360-degree customer view.

Grow with an adaptable platform

Extend your capabilities by easily connecting to apps and services you use today. Built-in features help compliance with General Data Protection Regulation (GDPR) regulations and accessibility guidelines.

Microsoft Dynamics 365 - CRM Apps

Unleash your organisation’s potential by breaking down data silos to connect customers, people and processes. Preact focuses on Dynamics 365 for small businesses, providing expertise to build and support fixed-priced CRM solutions that increase productivity and accelerate digital transformation.

Increase Productivity

Wasting time through duplicated effort and data silos?

Empower teams to work smarter using connected apps and familiar Office productivity tools.

Digital Transformation

Looking to increase scale & modernise processes?

Unify data in the cloud for greater flexibility and responsiveness to change.

Engage Customers

Improve the service quality and consistency

Centralise data and develop connected processes that will delight customers and earn trust.

Why Select Dynamics 365?

Dynamics 365 offers a choice of role-based CRM apps that will adapt and scale with your business:

1

Only buy what you need

with a modular approach you'll avoid unnecessary overheads and complexity

2

Scale easily as your business grows

easily add Dynamics 365 modules which are connected to your processes and existing apps thanks to a common data platform

3

Seamless connectivity

with Outlook, Microsoft Teams, Sharepoint and other office productivity apps

4

Flexible licensing

licence users with an individual or multiple role based apps, or choose Team Member licensing for users who only need to complete basic tasks within the Microsoft Dynamics 365 platform

Unified Interface

The Dynamics 365 interface connects modules and apps so they are accessible in one location with a consistent experience across any browser, device and screen size.

Each app is infused with predictive insights and actionable next steps thanks to embedded machine learning and artificial intelligence. The user interface connects with Office 365 thanks to a shared data platform, so you can easily navigate and switch between Dynamics 365 apps and Outlook, Microsoft Teams, Excel, Sharepoint and more.

Embedded Analytics

Collect data throughout your business and use embedded Power BI analytics to gain insight and drive smart decisions across all workflows.

With Power BI, you can access real-time data insights to instantly monitor key performance metrics, spot trends and drill down to uncover actionable insights within a single Dynamics 365 dashboard.

Our Qualities

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Sales

Help salespeople become more productive and focused on what matters – closing deals.

Customer Service

Win the trust and loyalty of prospects and customers by providing individual and proactive approach to each of them.

Field Service

Optimize your expenses while reducing operational costs with the specialized app for Field Service.